FAQ
Subscriptions, activation, warranty and payment.
01What is the difference between tools, products and plans?
Tools are monthly or yearly cloud subscriptions you can combine in one cart. Products are standalone keys and accounts like Windows and Adobe. Plans are ready bundles for a whole field at one price.
02Are the accounts genuine?
Yes, every tool and product comes from official sources with a full-term warranty.
03How do I receive my subscription?
After payment you get an email with access details and activation steps, also shown on your order page.
04Which payment methods?
Visa, Mastercard, Meeza, mobile wallets, Fawry and InstaPay.
05Can I get a refund?
If a subscription fails or stops and we cannot fix it, we refund in full or the remaining days.
06Is there Arabic support?
Yes, 24/7, with an average reply under 10 minutes.
Support runs 24/7 with an average reply under 10 minutes.
Contact support